Need help with SameTake? We’re here for you.

For questions about SameTake Pro access, subscriptions, restoring purchases, dual-camera recording, camera layouts, Green Screen, Motion Blur, saving combined or separate videos, device compatibility, permissions, or other SameTake features, contact us at:

[email protected]

When contacting support, please include:

• A brief description of the issue
• Your iPhone model
• Your iOS version
• Your SameTake app version
• The camera layout you were using
• A screenshot or screen recording, if applicable

Please do not send passwords, payment information, Apple Account details, private recordings, or other sensitive personal information.

SameTake is a dual-camera photo and video capture application. Simultaneous front and rear camera capture requires a compatible iPhone. Feature availability and performance may vary depending on the device, permissions, available storage, battery level, and device temperature.

SameTake processes camera composition and effects on your device. It does not provide cloud storage or automatic cloud backup. Keep separate backups of important photos and videos.

Subscription Support

Subscriptions are managed through Apple:

Settings → Your Name → Subscriptions → SameTake

You can use Restore Purchases inside SameTake to restore an active SameTake Pro subscription associated with your Apple Account.

For billing, cancellation, payment, or refund requests, please contact Apple Support.

Permission Support

SameTake may require access to: