Need help with Plant Identifier? We’re here for you.
For questions about Plant Identifier PRO access, subscriptions, restoring purchases, scan allowances, camera access, choosing photos, plant identification, health assessments, care recommendations, plant safety information, My Garden, scan history, recovery comparisons, deleting saved plants, device compatibility, or other Plant Identifier features, contact us at:
When contacting support, please include:
Please do not send passwords, payment information, Apple Account details, unredacted private photos, or other sensitive personal information.
Plant Identifier uses AI-assisted image analysis to provide a likely plant identification, visible-health observations, care guidance, safety information, and recovery suggestions.
Results may vary depending on photo quality, lighting, focus, angle, visible plant features, growth stage, similar-looking species, network availability, and the availability of third-party analysis services. Identifications, confidence values, health scores, possible issues, toxicity information, and care recommendations may occasionally be incomplete or inaccurate.
Plant Identifier is not a laboratory, medical, veterinary, poison-control, agricultural, toxicology, or professional horticultural service. Never use the app alone to decide whether a plant, mushroom, berry, seed, or other substance is edible or safe to touch or consume. For suspected poisoning, urgent symptoms, or serious plant-health concerns, contact an appropriate qualified professional immediately.
Plant Identifier PRO subscriptions are managed through Apple:
Settings → Your Name → Subscriptions → Plant Identifier
Plant Identifier may offer weekly and annual automatically renewing subscriptions: